This site is owned and operated by Baby Planet. Office address: Baby Planet, 60 Melbourne Road, Clacton on sea, Essex CO15 3HZ. If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please or call us on 01255 470314.

These terms and conditions set out the basis on which you can visit and use our website. Please read them carefully as they contain important information.

1. Ownership of Rights
   

   All rights, including copyright, in this website are owned by or licensed to Baby Planet. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use. You may not modify, distribute or re-post anything on this website for any purpose.
   

2. Accuracy of Content

   Baby Planet has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Packaging may vary from that shown.
   

3. Damage to your Computer
   

   Baby Planet makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Baby Planet shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
   

4. Ordering Errors
   

   You are able to correct errors on your order up to the point at which you click on "submit" on the final page of our ordering process.
   We will be happy to make alterations to your order by phone or email, however, please contact us within 24 hours.

5. Delivery Charges
   

   are set out in detail in the link below.For overseas orders the cost of delivery is added to the price, but in the event you cancel your order after despatch you will be responsible for paying any costs incurred by Baby Planet for delivery.
   

6. Links to Other Websites
   

   We have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Baby Planet cannot accept any liability in respect of the use of these websites.
   

7. Other Legal Notices
   

   There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.
   

8. Changes to Legal Notices
   

   We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

9. Law, Jurisdiction and Language
   

   This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Terms and conditions of sale

1. Terms and Conditions: These are the terms and conditions of our agreement which apply to all purchases of products by you from baby planet via this web site and you should read them carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase.

2. Order: You can submit an order for products to baby planet by completing the details required on the order summary page and clicking the send order button. All prices  reflected in ŁUK Sterling include VAT, providing delivery is to a location in the UK. Orders outside of the United Kingdom may be subject to an additional charge. We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card/ debit card payment is approved by your credit card/ debit card company.

Acceptance of order: We will notify you of our acceptance of your order by email shortly after we receive it and at that point a binding agreement between us will be in place on these terms and conditions. If we do not accept your order for any reason or the price of the product has increased between the time of the order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change. You will then need to resubmit your order. Only credit and debit cards are acceptable as payment for orders via this site.(order by telephone, please contact us)

4. Delivery: We make every effort to deliver all products within the United Kingdom within seven days of acceptance of your order. Where this is not possible, we will notify you and, unless we state otherwise, ensure that your products are delivered within your acceptance. This does not apply in respect of deliveries outside of the UK. All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately. All deliveries must be signed for and you will be responsible for the products as soon as they are delivered. Ownership of the products shall pass to you once we have received payment in full. If you wish us to redeliver the products to you, you will need to authorise us to charge your credit card/ debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery charges we have incurred.

5. Payment: We will charge your account for payment at the time that the order is made. We take every reasonable care to ensure that your order and subsequent transactions are conducted via a secure link. As we are not responsible for the operation of the secure link we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide via such link. If products are not available for any reason after we have accepted your order, we will let you know. We will not charge you for these products and will refund any amounts already paid (if any) by way of a credit to your credit card/ debit card account.